Introducing Piggie - a brand new financial management app for the new generation. With a finance background and having been managing my money since my first paycheck in high school, I’ve always believed that good budgeting can pay off big in the future. However, many people struggle to learn or know how to even begin this process, especially the younger generation, so I thought of a simple idea:
Using generative AI technology to help set savings goals, budget ratios, and give financial advice, it gives people the boost of confidence and support they need as they develop financial literacy
research
Currently, the average American has gotten substantially poorer as economic imbalance becomes more serious, and the younger generations are bearing the brunt of the weight. Studies and polls have concluded that generation Z and Y are among the least confident in their financial literacy, and as schooling becomes more expensive and less achievable, opportunities for education become harder to come by
Problem
To understand the market and identify opportunities, as well as the pain points of prospective users, we’ve settled for 2 research methods:
Research
Competitive Analysis
User Interviews
Competitive Analysis
Strengths
comprehensive financials, as well as credit score reporting
integrates multiple bank accounts
Weaknesses
advertisements and pop-ups
sync issues and limited customization
Strengths
budgeting and savings features
community support and educational resources
Weaknesses
difficult interface - hard to learn
lack of investment tracking
Strengths
simple, easy-to-learn interface
automatically categorizes expenses in accounts
Weaknesses
need manual editing and entry
limited customization
After analyzing competitors and seeing the context of the market, I conducted interviews with 5 people of various ages, backgrounds, and levels of financial literacy
User Interviews
Key questions include asking about personal experiences and preferences with:
How they manage and budget their income and expenses
Their confidence in their financial literacy
Lessons they wish they learned earlier
Tools they use to manage their daily income and expenses
Research Takeaways + Insights
The financial habits of people vary from meticulous to carefree, but the majority of people have a core goal they base their financial planning on, whether it’s a big purchase or a savings number they want to achieve
Young adults view financial literacy as the gateway to long-term financial independence, and most of them want to learn more, including about topics like taxes and investments
Many people have tried financial apps but ultimately move from them, due to meticulous data entry, integration that isn’t seamless, or just lack of motivation
The top features that people look for in a financial app are seamless integration of all accounts, a more understandable interface, and automatic budget breakdowns and calculations
analysis
Personas
As a user, I need a more simple and accurate way to overview all my finances, so I can stay up-to-date on my finance status and make better choices
As a user, I need a more interactive way of setting financial goals, so I can spend less time doing menial tasks and improve my financial literacy
POV
How might we develop a way to summarize information for our users so they will be able to easily see and understand their financial situation?
How might we empower users to easily track their financial progress in a way that motivates and sustains their engagement with the program?
How might we develop an education program for our users so they will be able to utilize these resources to further their financial literacy?
HMVs
Based on market research and user interviews, we’ve determined that a viable solution to helping the next generation learn and grow their financial literacy is an app that integrates a user’s bank accounts, and uses generative AI to help suggest spending budgets based on habits and savings goals
Solution
ideation
In order to organize the ideas before designing the wireframes, a ranking was made to help prioritize which features we would include in the MVP
Feature Set Prioritization
Integration of 3rd Party Accounts
Alert Notifications (for Overspending or Unusual Behavior)
Gen AI Expense Categorization and Analysis
Budget Ratios
Savings Goals
Investments Tracking
Educational Resources
Credit Score
Debt Tracking
Paid-Subscription Model
3rd Party Collaborations
Personal Financial Advisors
Task Flows
#1: Introduction to Piggie
Users start at the landing page, then entering contact and financial information, then arriving at the homepage
#2: Checking Your Expenses and Categorization
Users start at the overview page and head to the expenses page, where they can confirm their latest expense
early wireframes
User Flow 1: Onboarding process and account integration
landing page with logo
signing up for an account
adding bank account information for integration
option to add addition financial accounts
homepage, with summary of all financial accounts
User Flow 2: Checking expenses and tracking savings goals
home page
clicking the expenses page will bring you to an overview of all your expenses for the month
you can edit your expenses and check your progress
with GenAI, Piggie can recalculate your expenses and give you suggestions for spending your money wisely
see an updated expenses page with new goals
testing
This test will be conducted by 5 participants, and they will be selected from the previous group of interviewees in the research phase so they will be familiar with the project and objective
Test Plan
Objectives
Observe efficiency in completing tasks
Observe how users navigate the design
Evaluate ease of use
Identify problems for revision
What is Success?
Users don’t need additional hints to complete the task
Users can complete the task in a timely manner with little or no errors
Overall rating out of 5, for ease of use and design
Results + Key Takeaways
Many users were concerned about entering bank account information in a new app, even with the privacy policy
Users mentioned that this test with wireframes doesn’t really demonstrate the abilities of this app, because they only sign up for an account and check expenses. So we added more robust user flows in the next iteration
Many notes say the overall layout of the app looks hard-to-use, and the lack of branding makes it hard to appreciate. The bareness of the early wireframes made it more confusing
Iteration
In our next iteration, we’ve decided to focus on these key points:
Building more robust user flows, such as adding a savings goal and letting the generative AI feature suggest spending plans
Testing again with more built-out wireframes to avoid confusion
Cleaner and simpler feature layout, to make navigation more intuitive
final product
Introducing
The next-generation financial app designed for the next generation, helping them learn more about the financial world and reach their goals one dollar at a time
See where all your money is in one place
Welcome to the future of financial management! Integrate all your bank accounts seamlessly and keep track of all your activity in one place. Track your expenses, savings, and investments in detail learn how to make your money work for you
Let Gen AI help you reach your goals
Saving for your next vacation? Add a goal and have our Gen AI program calculate how much you need to save, as well as how it’ll affect your spending. It can also calculate budget ratios for you, so you can spend money without worrying about breaking the bank!